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Privacy Policy

This is Privacy Policy of Camsea. Camsea is a live video chat platform. You can meet fun people from all over the world, enjoy unlimited chats, and make new friends on this Platform.

This Privacy Policy covers what EXU(HK) Limited (“Camsea” “Camsea Platform” “Platform” “Services” “we” “our”) does with the Personal Information (as defined herein) that you share with us and the data we collect when you are accessing our Platform and/or our Services. Personal Information about our users is an integral part of our business, so please read this Privacy Policy carefully. By using or accessing our Platform and/or our Services, you agree to the privacy policies outlined below.

 

What Does this Privacy Policy Cover?

This Privacy Policy covers Camsea's treatment of Personal Information that we collect while you are using the Platform and the Services. This policy does not apply to the practices of third parties that Camsea does not own or control, including but not limited to third-party services you access through Camsea, the Platform and/or our Services, or to individuals that Camsea does not employ or manage. As our Services integrate with third-party sites, and other sites and social networks, we assume that you are already aware of the privacy policies of those other sites and networks when using our Platform and/or our Services and when you allow us to interact with these sites and networks on your behalf.

 

The Service

The key functionality of Camsea is a live video chat mobile application where users can meet cool and interesting people from all over the world, enjoy fun chats, and make new friends on our platform. It pairs individuals (“Users”) together based on compatibility and other factors and enables individuals to chat and communicate online through various media, including text, video, linking, and accessing third-party social network platforms such as but not limited to Snapchat (collectively, the “Services”).

According to relevant international regulations, Camsea will not provide the Services in the following countries or territories:

Cuba

Iran

Syria

North Korea

Crimea

So-called Donetsk People's Republic (DNR) and Luhansk People's Republic (LNR)

Russia

Belarus

 

Information We Collect

There are three basic ways we collect information:

     - Information you choose to give us

     - Information we get when you use our services

     - Information we get from third parties

Heres a few more details on each of these categories.

 

Information You Choose to Give Us

By visiting and interacting with Camsea, its Platform and/or its Services, you provide us with Personal Information which may include, but is not limited to, the following:

  • - Personally Identifiable Information: may include, without limitation, the information provided when you register to use the Platform and/or the Services, including your name, profile picture, date of birth, phone number, phone book content, email address, gender, age, birthday, and friend list, and/or other social network usernames and ‘likes' and preferences, friend lists and the number of friends you have via social networks, messages to other users of the Platform and the Services, use information regarding your use of the Services, profile picture that you upload via the Platform and/or our Services, and browser information.

  • - The information you choose to provide above may be shared with your contacts on our service. You have total control over your profile information and you can access to modify at any time. Your Profile is available to other users of the Services who are connected to you on our service. In addition, unless you opt-out (which you may do so at any time in the settings of our Platform), your Profile is discoverable by other users. You may choose to “block” any user on our platform to prevent unwanted access of your Personal Information.

  • - You may also choose to share your mobile device’s Contacts list with us (including names, numbers, emails, Apple ID, etc), and we will store it on our servers to help you better improve our service, e.g. connect with friends on our service. If you do not want us to store this information, you may opt out through your account settings or notify us via email. If done so, we will not be able to offer some of the features of our service.

Of course, you’ll also provide us with whatever information you send through the services. Keep in mind that the users you send texts, images, and any other content to can always save that content or copy it outside the Platform. So, the same common sense that applies to the Internet at large applies to Camsea as well: Don’t send messages or share content that you wouldn’t want someone to save or share.

It probably goes without saying, but we’ll say it anyway: When you contact Camsea Support or communicate with us in any other way, we’ll collect whatever information you volunteer.

 

Information We Get When You Use Our Services

When you use our services, we collect information about which of those services you’ve used and how you’ve used them. We might know, for instance, that you used one of the filter in Platform and the number of times you have used this filter. Here’s a fuller explanation of the types of information we collect when you use our services:

Usage Information. We collect information about your activity through our services. We may collect information including but not limited to:

  • - How you interact with the services, such as which filters you view or the number of times you apply to discover.

  • - Content created when using the service. It includes creating or uploading different kinds of content to the Platform, including, without limitation, photos, text, messages, posts, html, URLs, pictures, video, and other content (collectively, User Contributed Content), and the metadata that is provided with the content. As you upload User Contributed Content you should be mindful of your privacy as well as the privacy of others.

  • - How you communicate with other Camsea users, such as their names, the time and date of your communications, the number of messages you exchange with your friends, which friends you exchange messages with the most, and your interactions with messages (such as when you open a message or capture a screenshot). We allow you to share text messages, photos, screenshots, videos, and other forms of communication on our services with other users, and if you choose to do so, your text messages, photos, screenshots, videos, and other communications may be stored on our servers. In addition, if you choose to share these items with other users, we may not be able to remove them from our servers or make them unavailable to anyone you have shared them with. Your decision is to send and share text messages, photos, screenshots, videos, or other communications on our service. By choosing to share that information, you should understand that you may no longer be able to control how that information is used and that it may become publicly available. We are not responsible for any use or misuse of the information you share.

  • - Device Information. We collect device-specific information, such as the hardware model, operating system version, advertising identifier, unique application identifiers, unique device identifiers, browser type, language, wireless network, none direct display of content moderation, and mobile network information (including the mobile phone number).

  • - User content e.g. photos, screenshots, comments, and other materials that you create on the Platform, may also be collected. Your photos and videos may be captured by other users on the service, and those content can be stored and used by us or third party services for content moderation and community safety monitoring purposes. You can change third-party sharing options or write to us directly in our product settings.

  • - Device Phonebook. Because Camsea is all about communicating with friends, we maywith your consentcollect information from your devices phonebook.

  • - Location Information. When you use our services, we may collect information about your location. With your consent, we may also collect information about your general location using methods that include GPS, wireless networks, cell towers, Wi-Fi access points, and other sensors, such as gyroscopes, accelerometers, and compasses.

  • -Information Collected by Cookies and Other Technologies. Like most online services and mobile applications, we may use cookies and other technologies, such as web beacons, web storage, and unique advertising identifiers, to collect information about your activity, browser, and device. We may also use these technologies to collect information when you interact with services we offer through one of our partners, such as commerce features. Most web browsers are set to accept cookies by default. If you prefer, you can usually remove or reject browser cookies through the settings on your browser or device. Keep in mind, though, that removing or rejecting cookies could affect the availability and functionality of our services. To learn more about how we use cookies and your choices, please check out our Cookie Statement. To learn more about how third parties use these technologies on our services, be sure to read the Analytics and Advertising Services Provided by Others section of our privacy policy.

  • - Log Information. We also collect log information when you use our website. That information includes, among other things:

  • - Details about how youve used our services.

  • - Device information, such as your web browser type and language.

  • - Access times.

  • - Pages viewed.

  • - IP address.

  • - Identifiers associated with cookies or other technologies that may uniquely identify your device or browser.

  • - Pages you visited before or after navigating to our website.

  • - If you contact us by email and other means, we may keep a record of your contact information and correspondence and will use these contact info and correspondence if we respond to you.

 

Information We Collect from Third Parties

We may collect information that other users provide about you when they use our services. For example, if another user allows us to collect information from their device phonebookand youre one of that users contactswe may combine the information we collect from that users phonebook with other information we have collected about you. We may also obtain information from other companies that are owned or operated by us, or any other third-party sources, and combine that with the information we collect through our services.

 

How We Use Information

We provide you with an amazing set of products and services that we relentlessly improve. But we do a lot more as well, such as:

  • - Develop, operate, improve, deliver, maintain, and protect our products and services.

  • - Communicate with you.

  • - Monitor and analyze trends and usage.

  • - Personalize the services by, among other things, suggesting friends or profile information, or customizing the content we show you, including ads.

  • - Enhance the safety and security of our products and services.

  • - Verify your identity and prevent fraud or other unauthorized or illegal activity.

  • - Use the information weve collected from cookies and other technology to enhance the services and your experience with them.

  • - Enforce our Terms of Services and other usage policies.

We may also store some information locally on your device. For example, we may store information as a local cache so that you can open the Platform and view content faster.

 

How We Share Information

In certain instances, we may share your personal information with third-party service providers to further improve and optimize our service for you. We may share information about you in the following ways:

  • - With other users. We may share the following information with other users

  • - Information about you, such as your username and name;

  • - Information about how you have interacted with the services, such as the names of users you are friends with, and other information that will help users understand your connections with others using the services. For example, because it may not be clear whether a new friend request comes from someone you actually know, we may share whether you and the requestor have Camsea friends in common;

  • - Any additional information you have consented for us to share. For example, when you let us access your device phonebook, we may share information about you with other users who have your phone number in their device phonebook;

  • - With all users and the general public. We may share the following information with all users as well as the general public:

  • - Public information like your profile pictures that you submit to Local. If a Local service is streamed on the web or broadcast in some other media, it may be viewed by the public at large.

  • - With our affiliates, we may share information with entities within the Camsea family of companies.

  • - With third parties, we may share your information with the following third parties:

  • - With service providers, sellers, and partners. We may share information about you with service providers who perform services on our behalf, sellers that provide goods through our services, and business partners that provide services and functionality.

  • - With third parties for legal reasons. We may share information about you if we reasonably believe that disclosing the information is needed to:

  • - Comply with any valid legal process, government request, or applicable law, rule, or regulation;

  • - Investigate, remedy, or enforce potential Terms of Services violations;

  • - Protect the rights, property, and safety of us, our users, or others; or detect and resolve any fraud or security concerns.

  • - With third parties as part of a merger or acquisition. If Camsea gets involved in a merger, asset sale, financing, liquidation or bankruptcy, or acquisition of all or some portion of our business to another company, we may share your information with that company before and after the transaction closes.

  • - In the aggregate or after de-identification. We may also share with third parties, such as advertisers, aggregated or de-identified information that cannot reasonably be used to identify you.

You expressly agree that the information provided when you register the Platform and/or the content your created when using the Platform (including, without limitation, photos, text, messages, posts, html, URLs, pictures, video, and other content), may be recorded, stored, published and made available to the rest of Camsea users. Furthermore, other users may follow you on the Platform, and your followers can see, for example, the user-contributed content that you have uploaded to the Platform. Individuals reading this information may use it or disclose it to other individuals or entities without our control and without your knowledge. We therefore urge you to think carefully about including any specific information you may deem private in the information you provided or content that you create in the Platform.

Your information may also be stored and process in any country in which we provide service to due to server facilities and third-party service teams. By using our service, you consent to any such transfer of information outside of your country.

If you do not agree with all of the terms of this Privacy Policy, please do not use our service. Community safety is our number one priority and some of the above user information are mandatory in order to create a safe community for all users.

 

Information You Choose to Share with Third Parties

The services may also contain third-party links and search results, include third-party integrations, or be a co-branded or third-party-branded service thats being provided jointly with or by another company. By going to those links, using the third-party integration, or using a co-branded or third-party-branded service, you may be providing information (including personal information) directly to the third party, us, or both. You acknowledge and agree that we are not responsible for how those third parties collect or use your information. To the extent that you use a profile that may be available to others on our Services, you are solely responsible for its content and accuracy at all times. As always, we encourage you to review the privacy policies of every third-party website or service that you visit or use, including those third parties you interact with through our services.

 

How Long We Keep Your Content

Finallyand this is importantyou should understand that users who see the content you provide can always save it using any number of techniques: screenshots, in-Platform functionality, or any other image-capture technology. Its also possible, as with any digital information, that someone might be able to access messages forensically or find them in a devices temporary storage. If any deletion of user information of our Platform happens, we cannot promise that deletion will occur within a specific timeframe. And we may also retain certain information in backup for a limited period of time or as required by law.

 

How we protect Your Information

Protecting user privacy and personal information is a top priority for us. We process your personal information to improve and enforce our security measures, combat spam, malware, malicious activities, or security risks, and to monitor and verify your identity so that unauthorized users do not access your account with us. Access to any user information is restricted to our employees, contractors, agents, and third-party service providers ONLY, who need to know the information in order to provide, operate, develop, maintain, support, and optimize our service experience and security. We use password protection, access logs, and system monitoring to safeguard the confidentiality and security of all user information. Due to the inherent nature of the internet and related technology, we do not guarantee the protection of information under our control against loss, misuse, or alteration.

 

Control over Your Information

We want you to be in control of your information, so we provide you with the following tools.

  • - Access and Updates. We strive to let you access and control the personal information that we have about you. There are limits, though, to the requests well accommodate. We may reject a request for a number of reasons, including, for example, that the request risks the privacy of other users or is unlawful. You can access and update your account information right in the Platform by visiting the Platforms Settings page. If you need to access, update, or delete any other personal information that we may have, you can put in a request here. Because your privacy is important to us, we may ask you to verify your identity or provide additional information before we let you access or update your personal information. You can also remove our service from your mobile device or process account deletion.

  • - Revoking Permissions. If you change your mind about our ongoing ability to collect information from certain sources that you have already consented to, such as your phonebook, camera, photos, or location services, you can simply revoke your consent by changing the settings on your device if your device offers those options. Of course, if you do that, certain services may lose full functionality.

  • - Account Deletion. You can remove your data anytime you want. Account deletion can be accessed within the Platform. Upon your request, we will temporarily disable your account to prepare for removal. During this time, you can cancel your deletion request, and we will resume your account. Upon the end of 30 days, we will use commercially reasonable efforts to remove your data from our servers. Please note, that some information may remain in archived/backup copies for legal purposes or required by law (for instance, some “traffic data” may be kept for one year to comply with statutory data retention obligations).

 

Data Removal

You can choose to remove your data anytime you want. If you ask us to delete your account, we will use commercially reasonable efforts to remove your data from our servers, subject to any applicable legal or other requirements to maintain certain records of your personally identifiable data. Please note that the deletion of your personally identifiable data from our database may result in us not being able to provide you with the Services.

If you need to delete any data or personal information that we may have, you can simply tap “Me-Settings-About Camsea-Delete Account”, but we may ask you to verify your identity or provide additional information before we let you delete your personal information.

 

Third-Party Privacy Policy

Name of the third parties
Transferred Item
Purpose
Privacy Policy
AWS
  • Elastic Beanstalk、EC2、S3、RDS

Server

APPflyers
  • Onelink

User Download Tracking

Agora
  • Operation Data
  • Dynamic IP Addresses
  • Use Configuration Data
  • Real-Time Engagement Metadata
  • Feature Usage
  • Performance Data
  • Service Logs
  • Usage Data

Live streaming

CommsEase
  • IM instant messaging

live chat and news

Google
  • IP address, IDFA, Android ID,Google Advertiser ID, Google account profile

Google Login functions

Meta Platform Inc
  • The device and software you’re using, and other device characteristics. What you’re doing on your device, like whether our app is in the foreground or if your mouse is moving Identifiers that tell your device apart from other users’, including Family Device IDs. Signals from your device. Information you’ve shared with us through device settings, like GPS location, camera access, photos and related metadata Information about the network you connect your device to, including your IP address. Information about our Products’ performance on your device.

Facebook Login function

Apple
  • Authenticating users with Sign in with Apple Fetch Apple’s public key for verifying token signature Generate and validate tokens

Apple Sign-In functions

Firebase
  • Passwords
  • Email addresses
  • User agents
  • IP addresses
  • Firebase installation IDs
  • Crashlytics Installation UUIDs
  • Crash traces
  • Breakpad minidump formatted data
  • (NDK crashes only)
  • IDFVs/Android IDs
  • Analytics App Instance IDs

Functional and user information

Cookie Policy

As is customary on all websites, this site also makes use of cookies, small text files that allow you to store information on visitor preferences, to improve the functionality of the site, to simplify navigation by automating the procedures (es, login, site language) and for the analysis of the use of the site. Session cookies are essential to distinguish between the connected users. They are helpful to avoid a required feature that can be provided to the wrong user and for security purposes to prevent cyber attacks on the site. Session cookies do not contain personal data and last only for the current session, i.e., until the browser is closed. No consent is required from them. The functionality cookies used by the site are strictly necessary for the use of the site; in particular, they are linked to an express request of functionality by the user, for which no consent is required. By using the site, the visitor expressly consents to the use of cookies.

   What do we use cookies for?

Like other providers of online services, we use cookies to provide, secure, and improve our services, including by remembering your preferences, recognizing you when you visit our website, measuring the success of our marketing campaigns, and personalizing and tailoring ads to your interests. To accomplish these purposes, we also may link information from cookies with other personal information we hold about you.

   Cookie categories

o   Essential Cookies:  These cookies are strictly necessary to provide you with our services, such as enabling you to log in, remembering your preferences, and keeping you safe by detecting malicious activity.

o   Analytics cookies:   These cookies help us understand how our services are being used and help us customize and improve our services for you.

o   Advertising & marketing cookies: These cookies determine how effective our marketing campaigns are and make the ads you see more relevant to you. They perform functions like helping us understand how much traffic our marketing campaigns drive on our services, preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, selecting advertisements relevant to you, and measuring the number of ads displayed and their performance, such as how many people interacted with a given ad.

o   Social networking cookies enable you to share pages and content that you find interesting on our services through third-party social networking and other websites or services. These cookies may also be used for advertising purposes.

   How can you control cookies?

There are several cookie managements options available to you. Please note that changes you make to your cookie preferences may make using our services a less satisfying experience as they may not be as personalized to you. In some cases, you may even find yourself unable to use all or part of our services. You can set and adjust your cookie preferences at any time by using the tool available on our website or by heading to your account settings and adjusting your app cookie preferences.

   Browser and devices controls

You may also be able to reset device identifiers or opt out of having identifiers collected or processed using the appropriate setting on your mobile device. The procedures for managing identifiers are slightly different for each device. You can check the specific steps in your device's help or settings menu.

 

Analytics and Advertising Services Provided by Others

We may let other companies use cookies, web beacons, and similar tracking technologies on the services. These companies may collect information about how you use the services and other websites and online services over time and across different services. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.

Additionally, some companies may use the information they collect on our services to deliver targeted advertisements on behalf of us or other companies, including on third-party websites and apps. Camsea does not currently respond to do-not-track signals that may be sent from your device. If we do so in the future, we will provide information about that practice in an updated version of this privacy policy.

 

Children

Our services are not intended forand we dont direct them toanyone under 18. And thats why we do not knowingly collect personal information from anyone under 18.

 

Revisions to the Privacy Policy

We may change this privacy policy from time to time. But when we do, well let you know one way or another. Sometimes, well let you know by revising the date at the top of the privacy policy thats available on our website and mobile application. Other times, we may provide you with additional notice (such as adding a statement to our websites homepages or providing you with an in-Platform notification).